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Stupid People - The Awesome Possum Award
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Stupid People - The Awesome Possum Award I know its a touchy subject, but i've got to say something about STUPID people. I'm not saying i'm an Einstein and I do make my share of mistakes. Example: When you buy something expensive. You've spend good money on a car, TV or nice clothes. Would you take care of it? Well apparently some people think that if you spend $300 or $500 on a new MP3 player or phone, it's going to last through everything. Rain, someone's latte or you've dropped it, whatever the reason, it's supposed to last. Well, it's not. Can you tell I work at an electronics store? So, a married couple walks in, and tell me that their new laptop computer, that they bought last week, has water inside the panel. Well the panel is not cracked, so I have no idea where the water came from. Customer say's, "we noticed when we bought it that it was kinda looking weird, then it started to spread across the screen". Both the tech and I looked at the machine and we both saw water residue, someone had spilled water on this machine. So we explained to the customer that, the machine had been a victim of accidental damage, and that water must have been spilled on it. Due to that finding, the machine is no longer under warranty, and the repair would have to be paid for. Obviously they weren't happy, and they argued that the computer came that way. I explained we don't pack our computers in water, nor is there any water on the assembly line where this is put together. They didn't accept this answer. Again, I told them that the repair would not be covered under warranty. Then they wanted to return the computer since they had just bought it last week, and of course we couldn't return it because its been damaged. So, the husband continues to state this is our fault and the wife say's that her and her were the only ones that used the computer and both of them didn't spill water on it. I asked, what line of work was her in, and was it anywhere where any condensation might have settled on it. She then stated her was 10 years old, and she only used it at home. BINGO!, like a ten year old is going to admit they spilled water on a computer. LOL, how lame can they be. Idiots! We didn't take the computer back, I stood my ground. Then there was another customer that drove from Beaumont, Texas, to have their iPod repaired and again, we couldn't because they broke it, it was dented. We can't repair dented items, it was beyond repair. They said, why did you tell us this before they left Beaumont, they had called and asked the person on the phone, if we repaired MP3 players, and we basically said, yes we do if they're under warranty. WELL, if its dented, its not under warranty...., customer, "you mean to tell me I drove my Lexus from beaumont to houston, just to tell me its not repairable?", UHM yea...bus or lexus we can't repair out of warrenty mp3 players.... Who the fu*k cares what you drove, to get here, it can't be fixed....i soooo wanted to say that. More stupid people. |
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Thank you 
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I know I am Stupid but I feel embarrassed to return any goods I feel I might have damaged even if under warranty for the very reason of not wanting to feel like a fool after being told that I might have damaged the item so I buy another instead. Good post, hope people read and understand the meaning of it. Take care, Bev xxx
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