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Blogs > hancockm79 > My Blog

Missing points  

hancockm79 44F
6 posts
11/2/2014 6:08 am
Missing points

I had over 40,000 points on my account. Then I ordered some shirts and did a few other things (spent 6050 points) and my points disappeared. I went and called customer service and they say you don't have that many points. They put a work order in and still nothing. So I wait a while and call again ( 11-2). The lady pulls up my account and she once again tells me that I didn't have those points and that there was a bug in the system and that I should not have had those points. The bug caused the points to go up that high. But, Tech. support has put a note on my account and that if I have any questions that I have to talk to them. Today is Sunday and they don't come in till 8 am PST.
Has anyone else had this problem? If you have please call the 888 number and report it. Obviously tech support really cares to fix things!!! Tech support is a joke.

play9guy 43M
Ask me for a photo
84 posts
11/9/2014 12:41 pm

 No offense but I hope you don't get those points back.
If you use points to buy shirts, I'd rather you don't have those points because (judging by your images) you are fantastic to look at without a shirt on.


hancockm79 replies on 12/20/2014 6:08 am:
have to wear something to the store and dont mind letting people know where to find me hence the reason for the shirts but i still want my points back

hancockm79 44F
11 posts
12/20/2014 6:13 am

 well it has been 6 mo since 40,000 points vanished from my account multiple contacts with CS TS with no actions from them this is BS


rm_Letusspoon 51M
104 posts
1/13/2015 1:43 pm

 Hmmmmmmmmmmmm


hancockm79 44F
11 posts
11/9/2015 10:48 am

 OK so now it has passed the year mark and then some, no emails no calls no explanation from support and NO POINTS. Just swept under the rug . that so makes me mad, it isnt easy earning points to start especially now with no log in bonus and for them to ignore when 40,000 come up missing its like they stole them and are trying to hide it.


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